Achieving International Standards in Security Management for your Business
The world of IT security for businesses can be a scary and imposing place, with many people looking to exploit weakness in a business’s infrastructure. It’s crucial that you protect yourself, but it’s equally difficult in a crowded market of cyber security companies to know who can be trusted. When we partner with your organisation you can rest assured that we hold international accreditations that demonstrate our robust approach and high-quality work. Our experience is recognised and accredited, meaning that we are a name that you can trust.
Accreditations and why they are important
An accreditation is an important thing to look for when partnering with a communications security company to protect your organisation’s data and other IT systems. Defended Solutions holds three important accreditations, but why are these important?
They are important because they demonstrate that the standards to which we adhere are internationally recognised as being appropriate and right for the industry we work in. It means that when you work with us you know that our work holds the International Organization for Standardization (ISO) seal of approval. Leading experts have defined what companies in our sector should do, and we’ve demonstrated that our expert teams are living up to this.
This type of recognition is used throughout the world of business, and the IT sector has a series of really crucial ISOs that demonstrate to our customers that we take quality and security very seriously.
Customer Service in IT (ISO 20000-1:2018)
This accreditation means that we deliver customer service in accordance with the ISO. What this means practically is that clients of Defended Solutions can expect to experience a defined service lifecycle when working with us, as we’ve been accredited with adhering to this standard. It means our customers know what they’re going to get ahead of time, so there are no nasty surprises when it comes to customer service.
The service lifecycle might include everything from establishing and implementing a service management system, as well as the maintenance and continued improvement of such a system. This standardisation means that we have committed to delivering on each of these aspects with professionalism and diligence to the levels outlined internationally. It’s a sure sign for customers when they see the ISO 20000-1: 2018 label that the company will deliver consistently high quality service.
Quality Management Systems (ISO 9001:2015)
This second accreditation that we hold is an international standard for creating a quality management system. Our Quality Management Systems enables us to create and deliver policies and processes to our customers that meet the internationally defined standard of quality for customers. By being accredited with ISO 9001:2015 we have been recognised to satisfy the high requirements in this area.
Not only can we help you to implement systems, we are experts in maintaining and improving them, so as the sector experiences changes we can ensure you can stay fully up to date. It’s important because the most recent update to the ISO placed a focus on risk management and as all businesses with any level of secure communications needs are aware, nothing is as important as managing your risk!
Seeing the ISO standard along with our name lets customers know that we are not only internationally recognised, but at the cutting edge of our industry in terms of quality management. Continued improvement is an outcome all companies dream of, and with ISO 9001 we have demonstrated that our reputation in this space is well founded.
Best Practice in IT Security (ISO 27001:2013)
The final accreditation we hold is a really important one – and something that most organisations are always keen to improve. It is the standard that recognises that holders are fully equipped to advise on best practice in the area of IT security. What this essentially means is, we are documented as being up to date and completely aware of the key improvements that are being made across the sector, and our experts are ready and able to advise on how these developments can be implemented. Businesses can be audited and certified against this standard because of its importance in demonstrating key areas of compliance.
It’s crucial to partner with a company ISO 27001 recognised like Defended Solutions because it demonstrates our awareness of the changes and developments in areas around cyber security. With data breaches potentially being devastating for an organisation, there are few standards as important.
Because of this accreditation, working with us will demonstrate to your customers that you are committed to being ahead of the game in terms of IT and communications security, meaning fewer issues and a greater chance of winning new business. It puts you in the same bracket as some of the leading companies worldwide which can have an enormous impact on your brand and reputation.
Be safe with us
We are proud of our work in the area of IT and communications security, and we can help your business to become stronger and more robust in terms of data protection and other security-critical areas like communications. We can help you to keep your sensitive information secure, and you can rest assured that we are doing a job worthy of an international accreditation.
Our experts are well trained and well informed and this means we can help with most problems your company or organisation might face on a day to day basis – this is because we have maintained our position at the forefront of the sector. Or commitment to continually improving ourselves can be the right tool to keep your business safe and to help it thrive.
